When Security Gets Practical—and Personal

Customer Spotlight

Jun 30, 2025

Kept Inc isn’t your average organization. They help clients manage financial obligations—often making payments on their behalf through a patchwork of third-party systems. That means trust and accuracy aren’t just important—they’re everything.

But when those systems don’t offer strong built-in security (like requiring no passwords to process payments), it’s up to Kept Inc to build their own fortress.

That’s where Lockwell comes in.

From Shared Docs to Smart Defense

Before Lockwell, password-sharing was handled the old-fashioned way: unsecured Google Docs, emailed security questions, and lots of "who has the 2FA code?"

Now, with Lockwell’s Password Vault, Kept Inc uses:

  • Secure Notes and Payment Cards to safely organize client credentials


  • 2FA sharing built right into the vault—no more workarounds


  • Structured access and tags to separate what’s personal, team-owned, or client-specific


Visibility That Strengthens Accountability

Ashlee, a key player on the Kept team, was especially focused on oversight. She wanted to know:
“Is everyone logging in? Is VPN turned on? Are we actually protected?”

With Lockwell’s Admin Dashboard, she got answers:

  • Live visibility into VPN usage and app access


  • A prioritized view of top vulnerabilities and open tasks


  • Built-in Forensics to investigate activity and guide remediation


Better Habits, Without More Headcount

Kept Inc also embraced Lockwell’s training tools, using bite-sized cybersecurity videos to level up the team—without needing to manage their own training platform.

And while they're already seeing value, they’re thinking ahead too. One of their first feature requests? Mobile alerts for Team Verify—so admins can stay informed the moment something looks off.

Building Security That Fits Their Workflow

What makes Kept Inc’s story powerful isn’t just what they’re securing—it’s how they’re doing it. By embedding Lockwell into the everyday rhythm of their work, security became something the team actually wants to use.

From their excited reaction to Elle’s desktop avatar, to their deep dive into visibility and oversight, Kept Inc didn’t just adopt Lockwell—they made it their own.

And that’s exactly what modern protection should look like: personal, practical, and purpose-driven.